Customer Service

We’re here to help

To report a crime or suspicious activity on any of ATN’s family of services (ART, EVE, or FRAN), call 911 or Anaheim Police Department at (714) 765-1900. You can file an online police report with the Anaheim Police Department Reporting System

For all other issues, please contact us by chat, email, or by using the form below.

Online Feedback Form

Our online feedback form makes it easy for you to report a problem, get help with an issue, suggestions for improvement, and offer comments for our staff.  Your report will go directly to the department that can help. If you leave contact information, we will respond the next business day.

The Refund Request Form can be found here.
The Lost and Found Form can be found here.

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