• Accessible vehicles are available upon an e-hail request
  • All children requiring a car seat (under 40 pounds or less than 40 inches tall) may not use FRAN service.
  • All children who are 8 years of age OR have reached 4’9” in height must be secured by a booster seat, per California Vehicle Code Section 27363. A booster seat will be available upon request (Subject to availability.  One seat per FRAN vehicle)
  • All children under the age 14 must be accompanied by an adult and must be supervised at all times
  • All passengers are subject to California’s Mandatory Seat Belt law
  • For your safety, while in transit, please keep your hands, arms, legs, and feet inside the vehicle at all times
  • Pets must be safely kenneled, except for service animals
  • As a courtesy to those around you, please refrain from eating, drinking, smoking, and/or vaping while riding
  • Proper attire must be worn at all times
  • In case of emergency, contact Anaheim Police Department at 714-765-1900 or call 911
  • For Lost & Found items, please contact 1-888-364- 2787. Lost property must be claimed within 30 days.
  • FRAN is a service of Anaheim Transportation Network (ATN)
  • Connection to other ATN services, such as ART (Anaheim Resort Transportation), are available at designated & approved ART bus stop locations. All applicable ART service rules and regulations apply.