FRAN / Ridership Rules & Service Details
- Accessible vehicles are available upon an e-hail request
- All children requiring a car seat (under 40 pounds or less than 40 inches tall) may not use FRAN service.
- All children who are 8 years of age OR have reached 4’9” in height must be secured by a booster seat, per California Vehicle Code Section 27363. A booster seat will be available upon request (Subject to availability. One seat per FRAN vehicle)
- All children under the age 14 must be accompanied by an adult and must be supervised at all times
- All passengers are subject to California’s Mandatory Seat Belt law
- For your safety, while in transit, please keep your hands, arms, legs, and feet inside the vehicle at all times
- Pets must be safely kenneled, except for service animals
- As a courtesy to those around you, please refrain from eating, drinking, smoking, and/or vaping while riding
- Proper attire must be worn at all times
- In case of emergency, contact Anaheim Police Department at 714-765-1900 or call 911
- For Lost & Found items, please contact 1-888-364- 2787. Lost property must be claimed within 30 days.
- FRAN is a service of Anaheim Transportation Network (ATN)
- Connection to other ATN services, such as ART (Anaheim Regional Transportation), are available at designated & approved ART bus stop locations. All applicable ART service rules and regulations apply.