I just wanted to say how appreciative I am of my bus driver in bus route 15 who drove me on Sep 9, around 11:15 pm (She said she is usually on bus route 5.) She mentioned her name, but unfortunately I am like Dory and have short term memory loss. She was so kind… and caring and by far the best bus driver I have traveled with in my 4 years of public transportation. I was able to have a very meaningful conversation with her and treasure the short time we had together. She is definitely an essential asset to your company and one who makes me happy to be an art rider. I’m really sad I can’t remember her name, because I want to give her personal praise, but hopefully you will know who this is and relay this message to her. Thank you for making the trip extra special. Read more “”
My family & I were celebrating our daughter’s seventh birthday. It was also our first visit to Disneyland. ART was so easy to used & eased our stressed as we did not have to drive. Thank you for your service.
We have been so pleased with EVERY SINGLE driver we have encountered! They have been so pleasant, accommodating, and informative!! It truly added an extra level of enjoyment to our trip. Thank you very much!!!
On behalf of Intergraph Process, Power & Marine, I want to thank you for helping to make our company’s recent excursion to Angel Stadium a huge success. Your employee at the Convention Center Grand Plaza stop, Julio, was a tremendous help and made sure things ran as smoothly as possible, answering every question our folks… had. Getting our customers and employees back to the Marriott and Hilton after the game was a breeze as well. Thanks again for working with us and being so readily available. Our HxGN LIVE conference is returning to Anaheim in 2017 and I anticipate we will be utilizing ART’s services again. Read more “”
My wife and I were at the Doubletree this past week. We had wanted to take your bus back to the hotel for a break from the Park. We ran into Danielle, and wow! She thoughtfully instructed us how the service worked. This was not our last encounter with her! She was our driver when… we returned to the park, too! She was so cheerful the entire time (even during a large detour due to a politically rally happening in Anaheim). Danielle was one of my best memories during my vacation on Southern California! Read more “”
We had excellent service using ART during the Run Disney #Tinkerbell half marathon. We found the drivers to be very courteous & helpful. When you have tired feet and are not staying on property ART is a great way to get back and forth to your hotel.
We wanted to let you know of an amazing experience we had leaving Disneyland tonight. My 3 year old daughter had lost a lanyard with trading pins and was very sad. Not only did Kevin notice that she was crying as we got on the bus he asked her what was wrong. As we were… getting off the bus Kevin gave her his own lanyard along with a customer service pin. It was so touching and such and amazing example of customer service and just so caring. Read more “”
We took the ART from the Staybridge Suites to Disneyland on April 20th and 21st. We ride the bus a lot in our home town but have never had an experience like we did on ART. Our evening driver was AMAZING! She was very friendly, welcoming and polite. She knew exactly how to talk to… the children on the bus and get them to sit down during our ride. After a long day running around Disneyland with 2 kids she made our trip back to our hotel fun and relaxing. Read more “”
Just a short note to say “Thanks” for the wonderful hospitality extended to all members of the Joint Commission on Sports Medicine & Science. I appreciated your sincere interest in the medical professionals who attended and hope to visit Anaheim soon.
Thank you so much for your great support of the Joint Commission on Sports Medicine and Science (JCSMS) meeting in mid-February! Your services were top notch and we’ll definitely be recommending Anaheim for events in the future.
I attended the Joint Commission on Sports Medicine and Science meeting held in Anaheim 2/13-16. I, as an attendee, appreciate the length to which you and your staff went to make our stay so pleasant. The transportation you provided was outstanding. I so appreciate you making getting around the city and seeing the sights so… easy. Thank-you for all you did to make our experience so pleasant. Read more “”
Cristina was so patient with me! I was asking an array of questions for my future trip to Anaheim (I am attending the Natural Products Expo), and she had the patience of a saint!
It was so easy to get to so many places with ART. The $5 all day pass was unlimited, and my family and I used to to get to Disneyland and South Coast Plaza in Costa Mesa, it was great to be car free during your vacation.
Want to share a piece of amazing customer service. Left my phone on an Anaheim Resort Transport (ART) bus two days ago. Used my “find my phone” app to see it was at their head office, which was closed. Then got a FB message from a friend in NZ who had tried to text me,… and got a reply from David at ART saying “we have this phone, please contact the owner and let him know.” Emailed them after hours to say I would drop by and get it, went out for the day, and when I got back to my hotel it was waiting for me, delivered to reception. David, I don’t know you but thank you. ART – you rock. Read more “”
I used the ART every day of my visit and it was cheap and really convenient. It picked me up and dropped me off right at my hotel. How sweet is that!
Thank you for providing outstanding transportation during the Anaheim Meeting. Making the Meeting a great success. Hopefully, I can return to Anaheim in the future. Kind regards, Wade.
Thanks for supporting the Volunteer Fair and Community Service by driving us back to school.We appreciated it!
Recently, my friend and I spent 3 days in Anaheim at Howard Johnson Resort, and used your buses every day. Several tomes a days and found all your drivers courteous and helpful and obliging. one gave us the enclosed questionnaire, but i think all the drivers on that route are a credit to your company,… and even though we thanked them at the time, they deserve an extra vote of thanks. Read more “”
Simple to use and friendly drivers, as a foreigner I found it a very satisfying experience.
Lynn, everything worked out great, client was super happy. Thanks so much to you and your team for going above and beyond for our event!
My wallet fell out of my pocket on the way to my Hotel on the ART bus. When I heard Alpha’s voice on the radio at dispatch, I knew it was in safekeeping! She’s got to be commended. Thank you Alpha.
Jesse was very courteous and helpful with my mother in the wheelchair.
The driver’s were so friendly and helpful, the system works great.
Harvey is an excellent employee who remembered me. Professional, pleasant, and caring.